GLPI Vizir Chatbot: We are pleased to announce a new collaboration between GLPI and Vizir!
Vizir is a French chatbot solution provider offering content management, live chat, and automation. In short, Vizir lets you create a bot without coding, fully customizable to meet your needs.
Why you can use it:
- Qualify incidents and route them to the right team based on topic and urgency
- Perform searches in the GLPI knowledge base directly from the chatbot hosted on Teams or Hangout (or any other platform)
- Reduce the number of GLPI tickets by enabling self-resolution for level 0 or level 1 incidents. A ticket can be created via the chatbot if the issue persists.
- Easily create a ticket in GLPI, check its status, modify a request with one sentence. Save time and improve the user experience.
- Create a seamless experience by automating certain actions: password reset, guest Wi-Fi access creation.
- And much more!
You can discover Vizir on the GLPI Marketplace and try it now on the GLPI Network Cloud platform: https://www.glpi-network.cloud/
Also discover all our GLPI partners: click here
