Webhook (Plugin Collaborative Tools) ⟺ GLPI
Keep an eye on GLPI events and be warned in real time thanks to Webhooks
Why use Webhooks with GLPI?
Technical advantages:
Collaborative tools allow you to automate notifications and integrate real-time alerts into other applications (Teams, Mattermost, Telegram, Rocket Chat, Slack, etc.), making incident management and team communication easier.
User advantages:
They receive instant updates on the status of their tickets via their preferred collaboration tools, which improves transparency and enhances engagement in the support process.
About
Collaborative tools
The Collaborative Tools plugin has been designed to improve project management and collaboration within the GLPI (Gestion Libre de Parc Informatique) platform. Thanks to this plugin, GLPI users can integrate various collaborative tools and improve the management of incidents, requests and IT projects. Collaborative Tools enables teams to work together more effectively, sharing information, making quick decisions and resolving problems more efficiently, making it an ideal solution for teams looking to increase productivity while reducing incident resolution times. Collaborative Tools transforms GLPI into a true collaborative platform, making your workflows more dynamic and connected.
